OUR MISSION
OUR CUSTOMERS’ FAVOURITES
OUR COMMUNITY
With over 4,000 customers worldwide, the Douce & Mida community is larger than ever.
TRACKSUITS 2025
FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
You can return unwanted items within 30 days of receiving your order for a full refund or an exchange. Items must be unused and in their original packaging.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive an email with your tracking number. This will allow you to follow the status of your order through our website.
SHIPPING AND DELIVERY
Please allow 1-2 days for processing and packaging before your order is shipped. Once shipped, delivery times are as follows:
US, UK, CA, AU, NZ: 4-8 days
Europe (EU): 5-12 days
Note: Due to high demand, shipping may take 1-2 weeks. Thank you for your patience.
ANY OTHER QUESTIONS?
Do you have a question, feedback, or are you still not satisfied after placing your order? No problem! Our customer service team will be happy to assist you.
Monday to Friday: 9:00 AM – 8:00 PM
Saturday and Sunday: 10:00 AM – 3:00 PM
SUPPORT: assistencemidauk@gmail.com