Up to 50% off our entire range
Our mission
Douce & Mida blends timeless sophistication with craftsmanship, creating accessible luxury for the modern gentleman and lady, with a refined style that inspires confidence
Réduction sur tous les vêtements d'été
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Summer 2025
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About us
Our Community
With over 9,000 customers worldwide, the Douce & Mida community is larger than ever.
FAQ
For any questions, please don’t hesitate to contact us.
SUPPORT:assistencemidauk@gmail.com
General information
What payment methods do you accept?
I have made payments simple and secure for you. You can use American Express, Maestro, Visa, MasterCard, Apple Pay, Google Pay, UnionPay, and Shop Pay. Additionally, to ensure trust and security for our customers, payments via Klarna and PayPal are also available.
Would you like to return an item?
Within 14 days from the delivery date, contact us at the email address: assistencemidauk@gmail.com
We’ll be happy to assist you with anything you may need.
How can I track my order?
After receiving the order confirmation email, your order will be processed and shipped as quickly as possible. Once your order has been dispatched, you will receive a further email containing the tracking code to follow your parcel.
Customer Service
Do you have a question, feedback, or are you still not satisfied after placing your order? No problem! Our customer service team will be happy to assist you.
Monday to Friday: 9:00 AM – 8:00 PM
Saturday and Sunday: 10:00 AM – 3:00 PM
SUPPORT: assistencemidauk@gmail.com
Delivery
Our priority is customer satisfaction, which is why we offer free delivery.
US, UK, CA, AU, NZ: 4-8 days
Europe (EU): 5-12 days
Note: Due to high demand, shipping may take 1-2 weeks. Thank you for your patience
Contact us
We’d love to hear from you!
For any questions or if you need assistance, you can contact us by phone, email, or through our contact form. Our team is ready to help!
✉️assistencemidauk@gmail.com