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FAQ
For any questions, please don’t hesitate to contact us.
SUPPORT:assistencemidauk@gmail.com
General information
What payment methods do you accept?
I have made payments simple and secure for you. You can use American Express, Maestro, Visa, MasterCard, Apple Pay, Google Pay, UnionPay, and Shop Pay. Additionally, to ensure trust and security for our customers, payments via Klarna and PayPal are also available.
Would you like to return an item?
Within 30 days from the delivery date, contact us at the email address: assistencemidauk@gmail.com
We’ll be happy to assist you with anything you may need
How can I track my order?
After receiving the order confirmation email, your order will be processed and shipped as quickly as possible. Once your order has been dispatched, you will receive a further email containing the tracking code to follow your parcel.
Customer Service
Do you have a question, feedback, or are you still not satisfied after placing your order? No problem! Our customer service team will be happy to assist you.
Monday to Friday: 9:00 AM – 8:00 PM
Saturday and Sunday: 10:00 AM – 3:00 PM
SUPPORT: assistencemidauk@gmail.com
Delivery
Our priority is customer satisfaction, which is why we offer free delivery.
THE DOUCE & MIDA COMMUNITY
Timeless. Confident. Together

Breathable materials, perfect for summer. Also great for those who are active throughout the day.
The sets are very comfortable, I love the design and the quality. I highly recommend them.

Given the price, I’d say it’s an absolute bargain: they’re extremely comfortable and very lightweight.
Considering the price, these are probably the best men's sets I've ever had – if not the best. Absolutely fantastic!
The quality is palpable as soon as you touch it. It doesn’t crease easily and is effortless to iron. One of the best purchases of the year.

A basic yet essential piece. I bought two in different colours. Impeccable service.
Good value for money. I wasn’t expecting much, but I was pleasantly surprised.

Perfects. can’t wait to wear them every day this summer!